Department synchronisation - how departments are created and used in Tripletex
Understand how departments from Telaris are synchronised and used in Tripletex.
TABLE OF CONTENTS
- Department sync
- Introduction to department sync
- Overview of department sync
- Common department sync errors
Introduction
Department synchronisation is used to ensure that departments in Telaris exist and are correctly linked in Tripletex.
This is especially important for correct bookkeeping.

Tip: Use departments consistently in Telaris to get correct accounting reporting in Tripletex.
Overview of department synchronisation
Departments are synchronised automatically when they are taken into use.
How departments are synchronised
When a department is used in Telaris in a sale or project
- The system checks whether the department exists in Tripletex
- If yes → it is linked
- If no → it is created automatically
Matching is based on code and name.
When departments are created
Departments are created in Tripletex when they:
- Are used in an invoice
- Are used in a project context
There is no manual “export all departments” function.
NOTE: Departments are only created in Tripletex when they are actually used in Telaris.
Requirements for Tripletex
For department sync to work, Tripletex must have:
- Department accounting enabled
If not:
- Department sync is automatically disabled from Telaris during transfers
Common department sync errors
If departments are not synchronised:
- Department accounting is not enabled in Tripletex
- Department code does not match
- The department has not been used in a process
NOTE: If Tripletex does not support departments, sync will be disabled.

Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article