Cash register sales, payment status and stock

Cash register sales, payment status and stock

Sales made in the Duell cash register are imported automatically into Telaris, the payment status of what is sent from Telaris is followed up automatically, and the stock level is kept updated in Duell. This guide explains the three automatic data flows.

TABLE OF CONTENTS

• Importing cash register sales
• Payment status synchronisation
• Stock synchronisation

Importing cash register sales

Cash register sales made directly in Duell are imported automatically into Telaris as orders. The job runs every 5 minutes and retrieves paid POS orders that have not already been imported.

What happens on import:

1. The sale is created as an order in Telaris with order lines, prices, discounts and VAT
2. If the Duell customer exists in Telaris (linked via customer ID), it is used. Otherwise the cash customer is used
3. If the Duell employee is linked to a Telaris user, this user is set as responsible for the order
4. Department and stock location are determined from the Duell department the order was made in
5. Stock deduction is performed automatically. Items are picked and stock is reduced
6. The order is marked as invoiced
7. The stock level in Duell is updated with the new stock from Telaris

Returns (negative quantities) are handled automatically. Items are put back into stock via the stock return function, and return lines are created as order lines with a negative quantity.

NOTE: Gift card lines from Duell are skipped and are not imported as order lines.

Payment status synchronisation

Orders and invoices sent from Telaris to Duell are monitored automatically for payment status. The job runs every 5 minutes.

When an order is paid in Duell:

• The order lines are updated with payment date, Duell sales order ID and payment status
• Quantity, price and discount are adjusted if they were changed in the cash register
• Undelivered items are picked and stock is deducted
• The order is marked as invoiced (or partially invoiced if not all lines are paid)
• The stock level in Duell is updated
  
  
  

When an invoice is paid in Duell:

• The invoice is marked as paid
• The original accounting transactions are reversed with counter-entries

Tip: If a customer changes the quantity in the cash register, the quantity, price and discount on the order lines in Telaris are updated to what was actually paid in Duell at the next synchronisation.

Stock synchronisation

Stock levels are synchronised from Telaris to Duell in two ways:

• Automatically – after import of cash register sales and after payment status synchronisation, the stock is updated for the affected products
  
  
• Manually – from the administration page, a full stock synchronisation can be triggered for all products or a selection
  
  

The synchronisation sends product number and stock to Duell in batches.