What is the Duell integration?

The Duell integration connects Telaris to Duell Kasse, a Norwegian cash register system (POS). Products, prices, customers and stock levels are maintained in Telaris and sent automatically to the cash register. Sales made in the cash register are imported back as orders in Telaris with stock deduction and invoicing, and daily settlements (Z-reports) are imported as accounting entries.

TABLE OF CONTENTS

Purpose
What the integration solves
Functional overview
Data flow and synchronisation
Interaction with other modules
Key concepts

Purpose

The goal of the integration is that the customer maintains products, prices and stock in one place, in Telaris, and that the cash register is kept updated automatically. Sales registered in the cash register come back to Telaris so that orders, stock and accounting are correct, without double entry.

NOTE: The integration uses polling. All data exchange happens via scheduled jobs that run automatically at fixed intervals, not in real time. Changes in Telaris appear in Duell after the next run, and cash register sales are imported into Telaris with a few minutes' delay.

What the integration solves

Without the integration, products must be maintained in two systems, sales in the cash register are not registered in Telaris, and daily settlements must be entered manually in the accounts. The integration solves this by:

Keep products, prices and categories updated in the cash register automatically from Telaris
Import cash register sales as orders with stock deduction and invoicing
Import daily settlements (Z-reports) directly as accounting entries
Synchronise payment status, so that orders and invoices sent to the cash register are updated automatically when they are paid
Export customers to the cash register so that cash register sales are linked to the correct customer
Let salespeople and warehouse staff send orders and invoices directly to the cash register for payment

Functional overview

Function	Description
Product export	Products, product classes and category tiles are exported from Telaris to Duell. Prices, VAT, barcodes and stock setup follow along.
Customer export	Customers are exported to Duell so that cash register sales are linked to the correct customer in Telaris.
Send order to the cash register	Orders are sent from Telaris to Duell as locked POS orders for payment in the cash register.
Send invoice to the cash register	Invoices are sent to Duell for payment.
Import cash register sales	Paid POS sales from Duell are imported as orders in Telaris with stock deduction and invoicing.
Payment status synchronisation	Orders and invoices sent to the cash register are updated automatically when they are paid in Duell.
Daily settlement (Z-reports)	The cash register's daily settlement is imported as accounting entries in Telaris.
Stock synchronisation	Stock levels are updated in Duell after import, payment sync or manually.
Employee linking	Duell employees are linked to Telaris users for sales attribution. (optional)

Data flow and synchronisation

The table shows the direction and how often each data type is synchronised.

Data	Direction	When
Products, categories, category tiles	Telaris to Duell	Background job and manual export
Customers	Telaris to Duell	Background job and automatically when sending orders
Orders	Telaris to Duell	Manually from the order page
Invoices	Telaris to Duell	Manually from the invoice page
Cash register sales (POS orders)	Duell to Telaris	Automatically every 5 minutes
Payment status	Duell to Telaris	Automatically every 5 minutes
Daily settlement (Z-reports)	Duell to Telaris	Automatically every hour
Stock level	Telaris to Duell	Automatically after import/payment sync, or manually

Interaction with other modules

Order: orders are sent to the cash register for payment and imported from the cash register as sales
Products: products, prices, categories, barcodes and category tiles are exported to the cash register
Customers: customers are exported to the cash register and linked via customer ID
Finance: daily settlements are imported as accounting entries, and invoices sent to the cash register are reversed in the accounts when they are paid
Stock: stock deduction when importing cash register sales, and stock update in Duell after synchronisation
Personnel: departments are linked to Duell departments via department token, and employees are linked to Duell users for sales attribution

Key concepts

Term	Explanation
Cash register sale	A sale made directly in the Duell cash register (POS order). Imported automatically to Telaris as orders.
Locked order	An order sent from Telaris to Duell that cannot be changed in the cash register, only paid.
Category tile	Buttons in the cash register interface for quick access to products. Controlled via product categories in Telaris.
Z-report	Daily settlement from the cash register. A consolidated accounting report for all transactions in a period.
Department token	Authentication key that links a Telaris department to a Duell department.
Cash customer	Default customer used for cash register sales where the Duell customer does not exist in Telaris.

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What is the Duell integration?